Microlearning, Online training & LMS Coordination
Ms. Rubin designs, writes, and produces microlearnings and online trainings using Articulate Storyline, RISE 360, Captivate, and Camtasia. She has expertise in managing these programs within several Learning Management Systems (including Talent LMS, Intrepid, SumTotal, Blackboard, Moodle, SuccessFactors, and Learnworlds.)
1. Intrepid: Microsoft Global Sales Training
The above image is from the introduction to a worldwide training for Microsoft.
The problem was how to create a training in three months to launch a new sales system for Microsoft's global sales team members.
The solution was to pull together a team of eight instructional designers to create warp speed training development, while staying in sync.
Ms. Rubin completed the initial research and asset analysis for the team, then was assigned the introductory and closing modules to ensure all parts of the training flowed seamlessly and fit together. The training itself was developed in Intrepid, and ran on the Intrepid Learning Management System platform.
The result was that the training was highly effective worldwide, with immediate consumption by 60,000 learners.
Since this information is proprietary, the course itself is not available as a sample. Note that this is true for much of the coursework produced at Microsoft.
Samples of microlearning and self-paced, online training:
2A. Articulate Storyline: Reviewing, Updating, and Retiring Knowledge Base Articles in ServiceNow
The problem was how to support two organizations that were merging and teach their integrated IT team detailed, step-by-step procedures for reviewing, updating, and retiring articles from within the newly-formed ServiceNow Knowledge Base.
The solution was to work closely with Subject Matter Experts, to use screen captures extensively in Storyline, and WellSaid for AI-generated narration, to create a series of highly-technical trainings quickly.
The result was effective training for new team members that helped get them up-to-speed and become productive immediately.
View course.
2B. Articulate Storyline: Microlearning - Strategic Overview of the Major Incident Process in ServiceNow
This is a continuation of work for the client in 1A, just above.
The problem was to efficiently provide an overview of how the Major Incident process works in ServiceNow as adapted for the new client organization. As well, there was very little visual content available.
The solution was to create a microlearning built from a PowerPoint that was partially generated by AI to expedite development and ensure engagement.
The result was an effective training that was produced simply and quickly, and set the stage for a whole series of trainings that followed.
View course.
3. Articulate Rise: Microlearning
The problem was that a small team of instructional designers needed to deliver more information than could fit in a scheduled, live, online training for extremely busy sales representatives.
Ms. Rubin proposed the solution of creating a series of pre-work, micro-learnings that could be consumed by the Learners on short breaks during the work day.
The result was that learners were well-prepared for the live session within the constraints of their existing schedules.
The following demonstration of a Rise micro-learning shows one example Ms. Rubin produced for this micro-learning series. Since some of the information in this training was proprietary, Ms. Rubin has excerpted the training in a quick video overview.
Select below to watch here or select this link to review the demo with fast forward controls
4. Articulate Storyline: ADDIE Instructional Design Process
The problem in a department at Microsoft was that subject matter experts (SMEs) often don't understand what's involved in the instructional design process for a training, and their role and responsibilities as SMEs.
The solution Ms. Rubin offered was to produce a short explanation of the ADDIE instructional design model to explain to stakeholders their role in training development.
The result was that this training department had an effective, quick, interactive mechanism for prompting discussion with subject matter experts about their deliverables in the training development process.
5. Articulate Rise: Soil management
The problem was that an expert in farming and gardening wanted to teach her foundational methods of producing great soil, but did not have the time or budget to shoot a bunch of video or take photographs.
The solution was to curate existing photos and videos she had, use AI to generate other images, and use the Rise interactive mechanisms and download option to create a course with excellent visuals and learner engagement.
The result was that learners provided feedback saying this course is highly effective and gives them an excellent, in-depth, actionable introduction to this topic in one hour.
Review - How to dramatically increase your garden yield by starting with the best soil
6. Articulate Rise and Storyline: Sell with storytelling excerpt - two versions
The problem was that sales representatives often don't understand how important storytelling is to closing a deal. A recent virtual, live, instructor-led training on this topic was so effective Microsoft decided to create a self-paced training with this material. However, some of the live, interactive exercises didn't translate well to a self-paced training.
The solution Ms. Rubin created was to produce a Rise module, with fun Vyond animations, to teach core concepts and maintain engagement.
The result was that this training received such good reviews that the stakeholder decided to re-do it even more interactively, in Storyline. Ms. Rubin then produced the Storyline version.
a. Rise version abridged, April 2025
b. Storyline version abridged, June 2025
PLEASE NOTE: Although there are several videos in this course which do not play in this review version for proprietary reasons, you will see the structure of how the course was created, including where AI Avatars were used to demonstrate effective storytelling.
One of the videos from the course can be viewed just below:
7. Articulate Storyline: Patient blood management
The problem was that blood products (like red blood cells and plasma) in a hospital system were not being optimally managed for patient healing and safety, and to minimize costs for the hospital and patients. The extra costs were in the order of hundreds of thousands of dollars a year.
The solution was for Ms. Rubin to produce a training for providers about how to manage and use these products most appropriately.
The result was that the hospital was able to get consistently better blood product transfusion outcomes for patients. They significantly lowered their blood product costs, and were able to apply for blood product management certification which is a kudo for the hospital. As a non-profit, this also gave them access to additional funding. Review - Patient Blood management
8. Captivate: Understanding Weight Bias
The problem was that the bariatric surgery department in a hospital needed to deliver a training about weight bias to their staff to meet compliance requirements. However, this topic is a very sensitive and emotional issue that is difficult to communicate in a straight, factual training.
The solution Ms. Rubin devised was to produce a series of trainings with "good" and "bad" dramatic acting vignettes to demonstrate appropriate and kind communication with heavy patients.
The result was that the hospital was able to meet their training compliance requirements, and enhance their clinical outcomes working with larger patients, while providing more compassionate and effective care.
NOTE: This series was produced from home during Covid without access to audio recording resources and text-to-speech software. So, there are several elements that would be done differently now.
See Understanding Weight Bias, Part I
and
Understanding Weight Bias, Part II
9. Captivate: Single Sign-on Procedure
The problem was that a large hospital system needed to train 8,000 busy team members how to use a new single-sign-on system providing secure access to patient records. However, many of these team members were providers who couldn't leave the hospital floor for more than a few minutes to attend a training or even sit down at a computer.
The solution Ms. Rubin devised was to produce a self-paced, quick, online training including animations that providers could complete at their stand-up computer stations.
The result was that the 8,000 staff members were trained, and IT support tickets for this single sign-on process were drastically reduced, saving tens of thousands of dollars the first year.
See - Overview of New Database Security Software
10. Captivate: Preventing Tobacco for Kids, Internationally
The problem was that tobacco and cigarette corporations around the world were going in to developing countries and marketing tobacco products to children. A group of international lawyers was enlisted to teach local lawyers how to prevent this process with appropriate laws and regulations. However, these local lawyers were, obviously, all over the world in varied time zones and couldn't attend live online or in-person training.
The solution was to produce a series of trainings that were asynchronous, globally accessible, and easy to review to train lawyers globally.
The result was preventing tobacco addiction for many young people all over the world.
See - Regulatory Theory for Tobacco Control
11. Camtasia: Four-week Academy for Federal Security Investigators
NOTE: These programs were highly proprietary and therefore are not available for excerpting and viewing in a portfolio.
The problem was that Federal security investigators who work for the client organization are located countrywide in the U.S., including in Alaska, Hawaii and Puerto Rico. After a major security breach by a competitor company, the Federal government required that all companies that coordinate Federal security investigations provide a four-week training for their investigators. Clearly, bringing the company's investigators together for a month from all over the U.S. would have been astronomically expensive.
The solution was to create an online, four-week training academy, including role-play, video dramatic segments, with step-by-step training in Camtasia. Ms. Rubin produced most of these training modules.
The result was that the client organization met the Federal training requirement for continuing their business, while saving at least a million dollars in training costs the first year.
